Privacy Policy

Privacy Policy

Effective Date: March 24, 2026

At Irha Fatima, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from irhafatima.com.

1. Information We Collect

When you visit the site, we collect certain information necessary to process your orders and improve your shopping experience:

  • Personal Identifiers: Name, shipping address, billing address, and phone number.

  • Contact Information: Email address and mobile number.

  • Payment Information: When you make a purchase, payment details are collected. Please note that credit/debit card information is processed via secure, encrypted third-party payment gateways and is not stored on our servers.

  • Device Information: IP address, browser type, and cookies to help us understand how users interact with our website.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and ship your orders for our clothing collections.

  • Communicate with you regarding order updates, tracking, and customer support.

  • Screen orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products (if you have opted-in).

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us use your information as described above. For example:

  • Logistics Partners: To deliver your parcels to your doorstep.

  • Payment Processors: To securely handle transactions via our integrated payment gateways.

  • Compliance: We may share information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.

4. Data Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment transactions are encrypted using Secure Socket Layer (SSL) technology.

5. Your Rights

If you are a resident of Pakistan or shopping internationally, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

6. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via the details below:

  • Website: irhafatima.com

  • Email: care.irhafatima@gmail.com

  • Customer Care: +92 308 9375262